Training

User Engagement supports a project from the first scoping discussion through to run and improve, and this training shows which services it offers and where each one fits in the OMP project life cycle. Going phase by phase, it covers the prerequisites, activities, deliverables, and timing per step, how responsibilities are split between OMP User Engagement, alliance and the customer, and which project decisions to take at which moment.

Target audience

• Alliances and customers who wish to deepen their knowledge on the OMP Project Life Cycle and / or User Engagement services.
• Alliances and customers that are taking part in the User Engagement badge curriculum.

Format

Interactive e-learning. 

After this training you will…

• Be familiar with the different services offered by User Engagement.
• Get acquainted with the OMP default offer and the additional services that can be requested.
• Learn about the project decisions related to UE services that need to be taken and when they need to be taken.
• Learn about the responsibilities of OMP, the customer and supporting services like User Engagement.

Related courses:

1. OMP Project Approach – User Engagement
2. OMP Project Approach – User Engagement deep dive – user story book
3. OMP Project approach – User Engagement deep dive – test support
4. OMP Project Approach – User Engagement deep dive – customized trainings
5. OMP Project Approach – User Engagement deep dive – business process refinement

Registration

Please select a training date below: